Project Support Officer

Location North West
Rate Dependent upon experience
Duration until end of March 2022
Posted 18/01/2022
Contract Type Project Solutions
Hours Full Time
Start date ASAP
Do you need a DBS? No
Ref #REQ7763

Full Job Details

We are looking for a Project Support Officer to working with a large programme team to provide all administrative support required to scope, plan and deliver a project, product or work stream.

Day to day tasks and responsibilities will include the following;

  • Develop and maintain an effective and efficient knowledge management system to contain all the relevant project paperwork, training materials, benefits realisation, lessons learnt reporting, evaluations to create intelligence to support the project and service improvement
  • Ensure version control for project documentation e.g., business cases, specifications, and project plans
  • Complete essential project administration tasks ensuring all project documentation templates are up to date
  • Assist in the development and preparation of a work package, project plan or work stream with more senior programme staff.
  • Capture and monitor project risks and issues, bringing them to the attention of more senior programme staff as appropriate
  • Build relationships with the programme team and wider digital team
  • Work with project teams to document any exceptions to testing, project plans and product specifications as appropriate e.g. document requests for changes
  • Work with more senior programme staff to ensure that all Project Management processes/tools including business cases, specifications, project plans, benefits analysis, and risk and issue logs are completed, and contemporaneous by contributing to them or ensuring that project team members contribute to them
  • Ensure that papers and project documentation is accuracy checked
  • Produce or contribute to a variety of high-quality reports required for the successful management of projects e.g. Highlight, and Check-point reports
  • Arrange workshops and events liaising with key internal and external stakeholders prepare agenda and take minutes ensuring that all arrangements have been catered for i.e. room layout, or via Teams
  • Ensure the momentum of the project is sustained through continuous engagement and communication, following up of tasks, and prompt escalation of issues, risks and progress through the appropriate channels
  • Contribute to the production of training materials
  • Have excellent skills in the use of MS Office including Teams

Essential skills required;

  • Diary Management
  • MS Teams experience- sharing information and maintaining file storage within the app
  • Excel and PowerPoint
  • Excellent written skills
  • Organisation and multi-tasking
  • Working to strict deadlines
  • Detail orientated with an existing understanding of Project Support

Mixture of onsite and remote working.

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