NHS - Service Desk Analyst
||15.00 per hour
||3 Months - Outside IR35
|Do you need a DBS?
Full Job Details
Service Desk Analyst required for a 3 month contract based in the Merseyside area with the following skills:
The provision of first,
second and third line user and system support covering corporately-approved
technologies used at the desktop within IM&T Services customer
departments and directorates.
The candidate will be
expected work on the Service desk providing efficient and professional
service to the end users.
The IT Support Team forms
part of the overall Operational IM&T Support team and services
approximately 1,500 users who generate 100+ Daily support calls.
The candidate plays a
supporting role within the structure to ensure customer Service Level
Agreements are met.
The response to and resolution of incidents involving information systems and related equipment used at the workplace.
The provision of assistance to users to enable them to make effective use of such systems and equipment.
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